CRM Login Issues

Incident Report for iCIMS

Resolved

This incident is now resolved. Should you encounter any additional issues, please submit a support ticket.
Posted Dec 22, 2025 - 09:46 EST

Monitoring

We have resolved the issue preventing login and observe that most functionality is working as expected, including all candidate facing services and major application functionality. We are continuing to investigate impact to some features, including searchability of some field-level data.
We will provide an update on the restoration of ancillary functionality by end of day tomorrow.
Posted Dec 08, 2025 - 17:04 EST

Investigating

iCIMS is currently investigating reports of login issues for the CRM product as a top priority. Updates will follow as they become available.
Posted Dec 08, 2025 - 15:17 EST
This incident affected: CRM/CXM.