Possible issue with Video Interview

Incident Report for ICIMS

Resolved

Implemented changes have proven effective, and as a result, the issue is now considered closed.

Posted Oct 20, 2026 - 12:11 EDT

ICIMS is investigating reports of an inability for customers to access interviews after logging into the Video Interview platform.

Posted Oct 20, 2026 - 11:42 EDT

ICIMS is investigating reports of an inability for EU customers to access interviews after logging into the Video Interview platform.

Posted Oct 20, 2026 - 10:53 EDT

This incident affected: Video Interviewing and Language Assessments.